Terms That Govern How We Operate
When you open an account with ald99, you enter into a formal relationship governed by these terms. Our terms cover how deposits are processed — whether you fund via Touch 'n Go eWallet, Boost, or GrabPay — and how your account balance is held and verified
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before any withdrawal is released. We do not process transactions outside the payment methods listed on your account deposit screen. Payments submitted through FPX or DuitNow are subject to standard bank processing windows outside our direct control. Eligibility to hold an account is conditional on local
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law where you reside; it is your responsibility to confirm that accessing our platform is permitted under the laws that apply to you. We retain the right to suspend or close accounts where activity falls outside permitted use, and we will notify you via the contact
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detail registered on your account. Any dispute relating to a transaction should be raised through our support channel first; we aim to resolve account-level concerns before escalating further. These terms may be updated periodically, and the version published on this page is the one in force.
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Continuing to use your account after a revision constitutes acceptance of the updated terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.